Water supply gone

My water meter has been removed. It is not that I don’t pay the bill but I have pay more than what I have supposed to pay. I will go down to waterboard tomorrow and take a look at their ISO implementation. How can they ignored the standard red bill warning.

So, I am asking now is that what causes waterboard to come and terminate the water supply? Are they out of their mind? The last payment was made in full for the bill due on this coming 11 March and I have paid all the amount without leaving any balance (balance=0)

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